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Pricing, urgent plumbing, gas fitting, and our service area — answered the way we'd explain it to a neighbour.

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Commonly-usedplumbing & gas terms.

A few words you might hear when we're on the job, each explained in one simple sentence.

Isolation valve
A valve (also called a stop tap) that shuts off water to a single fixture or the whole house.
P-trap
The curved section of pipe under a sink that holds water and stops sewer gas coming back up.
TPR valve
The temperature and pressure relief valve on a hot water system, a safety device that releases excess pressure.
Backflow prevention device
A device that stops water flowing backward into the drinking water supply.
Gas regulator
A device that controls gas pressure between the supply and an appliance.
Tempering valve
A valve that mixes hot and cold water to a safe temperature before it reaches the tap.
Vent stack
A pipe that lets air into the drainage system, helping water drain and stopping trap seals from being pulled dry.
Water meter
The device that measures how much water a property uses.
WELS rating
The Water Efficiency Labelling Scheme star rating shown on taps, showers and appliances sold in Australia.
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