Terms of Service

These Terms of Service ("Terms") apply to your use of the AJL Plumbing & Gas website and to any estimate, repair, or replacement work we perform for you. By using this site or hiring AJL Plumbing & Gas, you agree to these Terms. If you do not agree, please do not use the site or our services.

In these Terms, "AJL Plumbing & Gas," "we," "us," and "our" mean AJL Plumbing & Gas, a plumbing and gas fitting business servicing Bellevue, Middle Swan, Midland, Midvale and Stratton. "You" means the person visiting the site or the property owner who hires us.

Our services

We provide plumbing and gas fitting services, including general plumbing, blocked drains, commercial plumbing, urgent plumbing call-outs, gas fitting, and backflow prevention. Any description of our work on this site is general information, not a promise about your specific project. The details of what we will do, when, and for how much are set out in your written quote and any signed agreement, which control if they conflict with anything on this site.

Quotes

A quote is based on the information available at the time we prepare it and is not a final invoice. If we find conditions we couldn't see when quoting once work begins, we will tell you before doing extra work and adjust the price only with your approval.

Scheduling and property access

To do the work, we need safe access to the relevant areas of your home or business. You agree to move vehicles and other belongings out of the work area, and to point out anything nearby that could be affected by the work.

Payment

Payment terms are set out in your written agreement. Unless we agree otherwise, payment is due when the work is finished and you have inspected it. Deposits, when required, are applied to your final balance.

If an invoice is not paid when due, we may pause work until the balance is current.

Warranty

Any warranty on our workmanship — what it covers, how long it lasts, and what it excludes — is stated in your written agreement. Manufacturer warranties on materials or appliances are provided by the manufacturer and are subject to their own terms.

Cancellation

You may cancel a signed agreement within the period allowed by applicable Australian Consumer Law. After work has been scheduled and materials ordered, cancellation may involve restocking or scheduling costs, which we will explain before charging.

Your use of this website

You may use this site for your own, non-commercial purposes. You agree not to misuse the site — for example, by trying to break its security, scrape it at scale, or copy its content for a competing business. The text, images, logos, and design on this site belong to AJL Plumbing & Gas or our licensors and are protected by law.

Third-party links

This site may link to other websites, such as manufacturers or review platforms. We do not control those sites and are not responsible for their content or practices.

Limitation of liability

We do our work carefully and carry insurance. To the extent the law allows, AJL Plumbing & Gas is not liable for indirect, incidental, or consequential damages arising from this site or our services. Nothing in these Terms limits liability that cannot be limited under Australian law.

Changes to these Terms

We may update these Terms as our services or the law change. When we do, we will update the date at the top of this page. Continuing to use the site after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of Western Australia. Any dispute will be handled in the courts of Western Australia.

Contact us

Questions about these Terms? Reach us at alan@ajlplumbing.com.au or call 08 6111 1400.